You may use either of the following two methods to Files a Report:
After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 2-3 business days, use your report key and password to check your report for feedback or questions.
EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.
Congressional Federal Credit Union (“Congressional Federal”) has many important assets, however, our most critical asset is our reputation for integrity. The success of our business is dependent on the trust and confidence we earn from our employees and our membership. We gain credibility by adhering to our commitments, operating with honesty and integrity, and attaining company goals through honorable conduct. Inherent to the nature of being a financial institution, we are held to higher standards than other industries. Congressional Federal employees are required, as a condition of employment, to conduct themselves according to the highest ethical principles, to avoid even the appearance of impropriety or unfairness to members and, at a minimum, to avoid any actions or situations that could be illegal, unethical, or otherwise improper or that could otherwise damage the reputation or interests of the company.
In most situations, our personal values and integrity will guide us to the right decision. However, we must always keep in mind how our actions affect the credibility of our organization as a whole, and for this reason, our business ethics must reflect the values and standards of conduct outlines in the Code. We encourage each employee to ask questions, seek guidance and express and concerns that they may have.
We conduct business with transparency and respect for our members and staff. We are accountable for our actions, do what is right and consistently adhere to the highest in ethical and professional standards - at all times in all situations.
Each team member takes ownership for ensuring that we reach out to our members, proactively anticipating their needs and then providing valued solutions.
We conduct prudent financial decision making, balancing risk and maximizing value for each member. We will strive in all aspects of our valued relationship with our members to earn the role of your trusted advisor.
We thrive on creativity and ingenuity. We seek the innovations and ideas that can change improve our services and products to the benefit of our members. We are never satisfied with status quo.
We are committed to giving back to our community as an active stakeholder and partner. We commit time, capital, and resources to the communities we serve.
Management and the board of directors value your input, which is why we’ve selected EthicsPoint to provide us with an anonymous and confidential method to hear your suggestions, concerns or reports of misconduct. The information you provide will be sent to us by EthicsPoint on a confidential and anonymous basis. You have our guarantee that your issues will be heard.